Capterra vs G2

Capterra

Free — Free for buyers

Capterra (Gartner Digital Markets / G2)

Freemium — $299/month (Starter for sellers; free for basic buyer use)

Listing AI & Automation
AI Content Generation	✗	✗
AI Image Enhancement	✗	✗
Automated Categorization	✗	✗
Smart Attribute Extraction	✗	✗
AI/MT Translation	✗	✗
Monitoring Metrics
Visibility/Share of Voice Tracking	✗	✓
Position/Ranking Tracking	✓	✓
Sentiment/Reputation Analysis	✓	✓
Competitor Benchmarking	✓	✓
Source/Citation Tracking	✗	✗
Developer Experience
SDK Languages	Other	JavaScript/TypeScript, Other
Visual Builder	✗	✗
OpenAI Compatibility	✗	✗
Open Source	✗	✗
Pre-built UI Components	✗	✗
Admin Portal	✗	✗
Framework Integrations
Security, Privacy & Support
Privacy Certifications	none-specified	gdpr, soc-2
Auto Data Deletion	✗	✗
Live Chat Support	✗	✗
Remake or Redo Policy	✗	✗
Review Quality & Trust
Review Verification Method	Both	Both
Review Incentives	✓	✓
Transparent Sponsorships	✓	✓
Average Review Depth	Medium pros/cons	In-depth narratives
Verified Reviews Only	✓	✓
Discovery & Comparison Tools
Side-by-Side Comparisons	✓	✓
Advanced Filters	Business size, Deployment model, Features, Industry, Price, Rating	Business size, Deployment model, Features, Industry, Price, Rating
Pricing Comparison	✓	✓
Search Functionality	Advanced/facets	Advanced/facets
Personalized Recommendations	✓	✗
Platform Coverage & Scale
Number of Categories	900	2100
Number of Products Listed	100000	180000
Specializations	B2B SaaS	AI/ML Tools, B2B SaaS
Annual Active Users	50000000	200000000
Buyer Accessibility
Mobile Responsiveness	✓	✓
Free for Buyers	✓	✓
Personalized Advisor Support	✓	✗