NetBird
support_tickets_create
Open a support ticket and return the created ticket. Each call starts a new ticket; send follow-up details as a message on the existing ticket.
Remote bird/mcp
Remote (network-hosted)
Other tools also called support_tickets_create?
See providers with this name
Input Schema
{
"type": "object",
"properties": {
"area": {
"type": "string",
"examples": [
"email",
"sms",
"whatsapp",
"voice",
"api",
"dashboard",
"billing",
"other"
],
"description": "Support area. Only used when type is support: determines which team receives the ticket."
},
"type": {
"type": "string",
"examples": [
"ai",
"support",
"feedback"
],
"description": "Ticket routing. - ai: routes to the AI assistant. - support: opens a human support request. - feedback: files product feedback. Defaults to ai."
},
"title": {
"type": "string",
"description": "Optional subject for the ticket. When omitted, derived from the first message."
},
"message": {
"type": "string",
"description": "First message to send in the new ticket. Optional when attachment_ids are provided."
},
"priority": {
"type": "string",
"examples": [
"LOW",
"MEDIUM",
"HIGH",
"CRITICAL"
],
"description": "Urgency level for the ticket. Defaults to MEDIUM when omitted."
},
"feedback_kind": {
"type": "string",
"examples": [
"feature-request",
"improvement",
"bug",
"general"
],
"description": "Feedback category. Only used when type is feedback. Defaults to general."
},
"attachment_ids": {
"type": [
"null",
"array"
],
"items": {
"type": "string"
},
"description": "IDs of files to attach to the first message, each obtained from the attachment upload-url endpoint. Up to 100 attachments."
},
"idempotency_key": {
"type": "string",
"description": "Client-supplied deduplication key; a retry with the same key replays the original result instead of acting twice."
}
}
}