Heroku

Heroku

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The Cloud Application Platform for Developers

Pricing: Freemium - $5/month (Eco plan) Company: Heroku (Salesforce) Founded: 2007
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TL;DR

Heroku is a developer-friendly PaaS for deploying, scaling, and managing web apps via simple Git workflows and managed services. It targets developers, startups, and enterprises seeking simplicity over raw infrastructure control. Its key differentiator is the seamless, opinionated experience with polyglot support and add-ons that minimizes ops work.

What Users Actually Pay

No user-reported pricing yet.

Our Take

Heroku pioneered the PaaS category and maintains a strong market position as the go-to platform for rapid app deployment and developer productivity. Its primary value proposition lies in abstracting away server management, networking, and scaling complexities behind an elegant Git-push workflow and managed runtime, making it ideal for teams that prioritize shipping code quickly over fine-grained infrastructure control. Key strengths include exceptional ease of use for polyglot apps, robust data services (especially Postgres), seamless GitHub integration with Review Apps, and enterprise features like compliance and Private Spaces. It stands out for its focus on the developer experience, with thoughtful tools like buildpacks, add-ons marketplace, and rollback capabilities that reduce friction significantly compared to raw IaaS options. Potential limitations include higher costs at scale (often cited as a reason for migrations), variable support quality especially for non-enterprise users, and reduced emphasis on new features under Salesforce ownership in favor of stability. Billing and account issues have surfaced in feedback, and it may not suit workloads needing deep customization or ultra-low costs. Best suited for startups, small-to-medium teams, agencies, and developers building web/apps that benefit from managed services, as well as enterprises needing compliant, Salesforce-integrated deployments. Larger orgs with heavy customization or cost-sensitive needs may prefer alternatives like Kubernetes-based platforms.

Pros

  • + Exceptional ease of deployment and scaling via simple Git workflows and dynos, praised across reviews for speeding up development.
  • + Strong developer experience with polyglot support, buildpacks, and extensive add-ons marketplace.
  • + Reliable managed Postgres and data services with good performance and integrations.
  • + Useful features like Review Apps, fast rollbacks, and GitHub sync that enhance CI/CD and testing.
  • + Enterprise options for compliance (PCI, HIPAA, etc.), Private Spaces, and SSO.

Cons

  • - Can become expensive quickly with dyno hours and add-ons, leading to migrations for cost-conscious users.
  • - Support response times and quality can be slow or limited outside Enterprise plans, with complaints about billing disputes.
  • - Limited recent innovation or feature velocity post-Salesforce acquisition; focus shifted toward sustaining engineering.
  • - Account and authentication issues occasionally reported, complicating access or billing.
  • - Less suitable for highly customized or extremely large-scale workloads compared to self-managed or IaaS options.

[ features ]

Compliance & Security

Security certifications, compliance features, and access control capabilities.

SOC 2

SOC 2 Type I or Type II certification.

Type II
ISO 27001

ISO 27001 information security certification.

yes  ]
GDPR Tools

Built-in tools for GDPR compliance (data export, deletion, consent).

no
Audit Trail

Complete audit log of all data changes.

yes  ]
Role-Based Access Control

Granular permissions based on user roles.

yes  ]
SSO Support

Single Sign-On integration support.

SAML

Deployment & Onboarding

Features related to ease, speed, and simplicity of initial setup and deployment.

One-Click Deployment

Supports deployment with a single click or minimal steps.

yes  ]
Deployment Time

Estimated time to get a basic instance running.

Under 1 minute
No SSH Required

Deployment without needing SSH access or manual server configuration.

yes  ]
Git Auto-Deploys

Automatic deployments triggered by Git pushes.

yes  ]
Self-Hosting Support

Can be run fully self-hosted on user hardware/servers.

no

Integrations & Compatibility

Supported technologies, stacks, channels, and ecosystems.

Supported Messaging Channels

Chat apps for interacting with agents/apps.

None  ]
Supported Runtimes/Stacks

Application stacks or languages supported.

Node.js  ] Python  ] PHP/Laravel  ] Docker  ]
Supported Cloud Providers

Cloud platforms for hosting.

Any/Self-Managed  ]

Scaling & Operations

Features for managing, scaling, monitoring, and maintaining deployments.

Autoscaling

Automatic scaling based on load.

yes  ]
Managed Backups

Automated, managed backup services.

yes  ]
Built-in Monitoring

Dashboard for logs, performance, health metrics.

yes  ]
Managed Databases

Supported managed DB services.

Postgres  ] Redis  ]
Team Management

Multi-user/team collaboration features.

yes  ]

Pricing & Plans

Pricing structure, tiers, and value propositions.

Free Tier

Offers a usable free plan or tier.

yes  ]
Lifetime Deal Option

One-time payment for perpetual access.

no
Bring Your Own Server

Use existing servers/infra without lock-in.

no
Unlimited Sites

No limits on number of sites/apps/projects.

yes  ]
Has Free Tier or Trial

Availability of a free plan or trial with usable outputs.

yes  ]
Starting Price (USD)

Entry-level price for basic generation package.

0
Uses Credit-Based System

Whether usage is limited by credits rather than unlimited in plans.

no
Supports Team Plans

Discounted or bulk options for teams/enterprises.

yes  ]
Free Plan Available

Offers a permanent free plan with usable limits

yes  ]
Monthly Invoice Limit (Free)

Maximum invoices allowed per month on free plan

0
Starting Annual Price

Lowest annual subscription price in EUR

0

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